Get in touch with the Cattly team
We're Here to Help With All Your Feedlot Management Questions
At Cattly, we understand that choosing and implementing new management software for your feedlot operation is a big decision. You probably have questions about how Cattly works, whether it's the right fit for your specific operation, and how to get the most value from the platform's features.
Email Support
hello@cattly.io
We typically respond within one business day, often much faster
Live Chat
Available on our website
Get instant answers during business hours (9am-5pm CT)
Documentation
Comprehensive guides
Step-by-step instructions, FAQs, and video tutorials available 24/7
Common Questions We Can Help You With
People contact us for all sorts of reasons, and we welcome inquiries of all types.
Getting Started
How do I set up my account? What's the best way to enter my existing animals? How should I organize my pens and animal groups?
Feature Questions
How does withdrawal period tracking work? Can I track costs at the individual animal level? How do I generate profitability reports?
Integration Questions
Can Cattly integrate with my existing scale system? Is there a way to import data from spreadsheets? Can I export reports for my accountant?
Troubleshooting
Something's not working as expected. I'm trying to do something and can't figure out how. I think there might be a bug in the system.
What to Expect When You Contact Us
When you reach out to Cattly, you can expect a real, helpful response from someone who cares about your success. We're not going to try to upsell you on expensive add-ons or premium features, because Cattly doesn't have any – everything is included for free.
We're not going to give you generic, unhelpful responses that don't actually address your question. And we're not going to make you wait days for a reply.
Support Resources
Documentation & Guides
Detailed guides with step-by-step instructions and screenshots
Video Tutorials
Watch how-to videos for common tasks and features
FAQ Section
Find quick answers to the most common questions
Blog Articles
Tips, best practices, and industry insights
Partnership and Business Inquiries
If you're reaching out for reasons beyond basic support – maybe you're interested in partnering with Cattly, you represent an organization that works with cattle producers, or you have a business proposal – we'd love to hear from you.
Partnership Opportunities
Collaborations with ag-tech providers
Media Inquiries
Press coverage and interviews
Industry Organizations
Cattle producer associations